Other emergencies and contact information

 In the event of an emergency call

  • Fire, Police, Ambulance 000 (TTY service 106)
  • State Emergency Service (SES) 132 500
  • Poisons Information Line 13 11 26
  • Nurse-on-Call 1300 60 60 24
  • Victoria Bushfire Information line 1800 240 667

Go online

CFA's Facebook page

CFA's Twitter update

The VicEmergency website is the primary site for fire and flood warnings. It shows emergency incidents in Victoria on a real-time Google Map display

Fire and flood warnings - VicEmergency website

Fires - Country Fire Authority (this includes MFB and DEPI)

Health alerts - Department of Health

Storm, flood and earthquake - State Emergency Service

Planned burns for the next 10 days - Forest Fire Management Victoria

For radio updates

Tune in to Plenty Valley 88.6FM or ABC 774 radio

Other emergencies

The Red Cross has resources such as documents in accessible formats e.g. audio, easy English and large print publications.

See the Red Cross website


A heatwave is when temperatures rise much higher than normal for several days in a row. Heatwaves can impact human health and can affect community infrastructure, such as power supply and public transport, and services.
Heatwaves can cause illnesses such as cramps, exhaustion and heat stroke which may be fatal.

In a heatwave:

  1. Keep out of the heat - look for shade and wear a hat
  2. Drink lots of water
  3. Naturally cool your home, close windows and blinds in the day
  4. Talk to your health service if you have health issues
  5. Check on people who may struggle in the heat
  6. Help people who are feeling unwell

Floods and storms

Floods are among the most frequent and costly natural disasters. Flash flooding is most likely to occur between December and February. For information about preparing for floods or storms see:

The Bureau of Meteorology has the seven day forecast


Kinglake Ranges Neighbourhood house

Have produced a DVD “When the Fires Come”. It gives first hand accounts of what being in a bushfire is really like and why being prepared is so important. Watch the video on youtube