Resources for older people

Ageing Well in Nillumbik newsletter

The Ageing Well in Nillumbik newsletter is distributed on a quarterly basis to keep older residents up to date with Council, community news, events and information to help older people live well, and age even better.  

You can download the latest edition from the Ageing well in Nillumbik newsletter page.

To go on the mailing list please complete the online form, phone 9433 3345 or email

Personal Records Organiser

The Positive Ageing Reference Group developed this tool to help you think about and keep track of your important information and documents. While it may take a little while to complete, spending time now can help you identify areas you have not considered and potentially reduce any issues your family or friends may have in the future.

Personal Records Checklist(PDF, 61KB)

Personal Records Checklist (accessible)(DOCX, 30KB)

Seniors Rights Victoria

Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. This confidential service is staffed by qualified and experienced people who can help you.

Seniors Rights Victoria can be contacted on 1300 368 821 from 10am to 5pm, Monday to Friday or at


This is a website developed by the Victorian Department of Health for seniors. It is filled with useful information such as government support and services, community programs and contacts, health information, your rights, latest news and information on the Seniors Card.

Visit the SeniorsOnline website

Seniors Information Victoria

Seniors Information Victoria offers free information as an independent service, funded by the Victorian Government, on a wide range of issues of interest to older Victorians including housing options from independent living to residential care; home-based and community services; general information on financial and legal issues; health; wellbeing; retirement; new learning opportunities; and much more.

Contact 1300 135 090 between 9.30am to 1pm Monday to Friday or visit

Council on the Ageing (COTA) Victoria

The Council on the Ageing (COTA) is a senior’s membership organisation that undertakes policy development, provides information on issues of importance to seniors, and represents the views of older Victorians to government, community and business organisations, the media and service providers.

Contact COTA on 9655 2100 between 9.30am to 1pm Monday or Friday or visit for more information.

You can also visit the COTA Victoria offices on Level 4, 533 Little Lonsdale Street, Melbourne. The office is open Monday to Friday 9.30am to 5pm.

Consumer Affairs Victoria

For information on your rights when buying goods and services or to report scams and swindles, contact Consumer Affairs Victoria on 1300 558 181 or online at

My Aged Care

My Aged Care provides a clear entry point to the aged care system and is a key point of interaction with consumers including clients; carers; service providers; and health professionals.

Anyone can contact My Aged Care to find out how to access services or to seek help, phone 1800 200 422 Monday to Friday, from 8am to 8pm and Saturday, 10am to 2pm or visit