Complaints

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To comment, offer feedback or make a complaint:

  • Call us on 9433 3111
  • Email us
  • Visit us at 32 Civic Drive, Greensborough
  • Write to us at PO BOX 476, Greensborough VIC 3088

The person receiving or managing your complaint will provide your with the help you need to make the complaint, including if necessary, providing an interpreter.

We also accept and respond to anonymous complaints if we have received enough information to do so.

Read our complaints handling policy here