Rates payment

Rates are to be paid in four instalments each year. You can also pay a combination of instalments as long as the minimum quarterly amount is paid by the due date.  

30 September
30 November
28 February
31 May

You will receive a rates notice in the mail or by email


Step 1.Have your rates notice with you

Find the Council Ref Internet number in the bottom left corner 

Step 2.Have your credit card ready

We do not accept Diners Club and American Express

Pay your rates online


In person

Step 1.Bring your rates notice with you 

To customer service at

The Civic Centre
14 Civic Drive

Monday - Friday 8.30am - 5pm
Closed public holidays

Step 2.Pay

Pay with cash, cheque, money order, EFTPOS, Mastercard or Visa. We do not accept Diners Club and American Express



Step 1.Prepare a cheque or money order

Payable to Nillumbik Shire Council and crossed 'Not Negotiable' 

Step 2.Return with lower portion of rates notice to

Nillumbik Shire Council 
PO Box 476
Greensborough VIC 3088


Direct Debit

Pay by Direct Debit

You can register online to pay your four rates instalments by direct debit using your credit card or bank account details.

View a copy of Council’s Direct Debit Service Agreement(PDF, 233KB)

Use the property address and rates assessment number details as shown on the front of your rates notice.

Please note that is an online process only. Direct debit registrations cannot be accepted over the phone, by mail or in person.

Direct debit registrations must be received at least 24 hours prior to the instalment due date.

To update bank account or credit card details, including expiry date, please complete a new registration.

For direct debit enquiries contact the Rates Team on 9433 3285.

Register now for Direct Debit




Refunds will be provided where a payment has been made in error. This includes accounts that have been overpaid. All refunds will be released at our discretion. No other refunds are payable. 

Update your mailing address

If your mailing address has changed complete the online form