Use this form to request a replacement bin if your bin:
Missing or stolen bins are replaced free of charge.
We can not replace bins that do not belong to Nillumbik Shire Council or that belong to a commercial property.
Submit your details online to let us know about your missing or stolen bin.
Report a missing or stolen bin >
Call 9433 3111 between 8.30am and 5pm Monday to Friday (excluding public holidays).
We will need to look up your property and bin details and confirm the property owner.
Civic Centre 32 Civic Drive Greensborough
Open Monday to Friday from 9am to 5pm (excluding public holidays).
We will need to look up your property and bin details, and confirm the property owner.
Once we receive your report, your replacement bin/s will be delivered within three business days.
If you let us know that your bin has been stolen, we are required to file a stolen goods report to the police for insurance purposes. It may be necessary for the police and/or an insurance company representative to contact you to assist in their enquiries.
Where it is reported that a bin has fallen into the back of the waste truck, this will be verified by reports from the waste collection driver.
You'll need to arrange a new bin service for the property.
Order a new bin service.