The Council offices at Civic Drive are now closed. You can still contact our Customer Service team by phone on 03 9433 3111 and many tasks can be completed online.
Find out about the current status of Council services, facilities and events
Apply for report and consent for a siting variation, building on flood-prone land, building over an easement, hoarding and more.
If you are doing any work that requires a building permit, including demolition, you must obtain an asset protection permit before you start work. These permits enable us to protect public assets and infrastructure.
Request copies of building and property information and plans, infrastructure information, Bushfire Attack Level reports, legal point of discharge and occupancy permits.
Find out what's required if you want to do works in the road reserve - what type of permission you need to seek, additional plans and permits you may need to apply for and conditions you will need to meet.
To ensure safety, all pools and spas must be registered with Council. Find out what's required if you have a swimming pool or spa.
Owners must protect adjoining properties from potential damage from any building work. If your building work is close to or beside your neighbours' property, you may need to carry out protection work.
If you need to make a payment related to a building or infrastructure application or request, you can pay online.