How to contact us

Online

 
Did you know that many common Council tasks can be completed online?

Make a payment

Many payments can be made online, including:

  • Pet registrations
  • Rates payments
  • Parking fines and other infringement payments
  • Business registrations
  • Hiring Council facilities
  • ..and much more

Make a payment

Report a problem

Many problems can be reported online including:

  • Broken/missing bins
  • Dumped rubbish
  • Maintenance requests
  • Illegally parked cars
  • Tree issues
  • ..and much more

Report a problem

Compliments and complaints

Send us a compliment

Make a complaint

Phone

  

Nillumbik Shire Council administration offices 

Call 03 9433 3111 during business hours.

Monday to Friday 
8.30am to 5pm

Closed public holidays.
   

Nillumbik Operations Centre

Call 03 9433 3111 during business hours.

Monday to Friday 
8.30am to 4.30pm

Closed public holidays.
 

Nillumbik Recycling and Recovery Centre

Call 03 9433 3111 during business hours.

Friday, Saturday, Sunday and Monday
8am to 4pm

Closed Tuesday, Wednesday, Thursday and public holidays.
 

National Relay Service

If you are deaf or have a hearing or speech impairment, contact Council using the National Relay Service 

Email

 
Email nillumbik@nillumbik.vic.gov.au

Please note our email service is monitored within business hours. 

We will respond to your email within 10 working days.

Mail

 
Nillumbik Shire Council
PO Box 476
GREENSBOROUGH
VIC 3088

In person

 

Nillumbik Shire Council administration offices 

32 Civic Drive, Greensborough

Monday to Friday 
9am to 5pm

Closed public holidays and from Christmas Day to New Year's Day inclusive.
 

Nillumbik Operations Centre

290-304 Yan Yean Road, Plenty

Monday to Friday 
8.30am to 4.30pm

Closed public holidays.
 

Nillumbik Recycling Centre

290-304 Yan Yean Road, Plenty

Open Friday, Saturday, Sunday and Monday
8am to 4pm

Closed Tuesday, Wednesday, Thursday, public holidays and days of extreme weather including high winds.

After hours

 
The after-hours pager service operates from 5pm to 8.30am on weekdays, and all day on weekends.

Please only use this service for urgent requests, for example:

  • Contained dog pick-ups (5pm – 8pm Monday to Friday and 9am – 4pm Saturday to Sunday)
  • Injured animals or wildlife
  • Uncontained livestock on roads
  • Dog attack (5pm – 8pm Monday to Friday and 9am – 4pm Saturday to Sunday)
  • Tree fallen across a council road or footpath
  • Council tree fallen on to private property
  • Flooded or blocked road or drain
  • Missing/broken drain pit lid
  • Oil spill or foreign objects on a council road
  • Dead animal on a council road or footpath
  • Council building alarm

Phone 03 9433 3334 outside of business hours.

Media

 

Council's contact for journalists and the media are as follows:

During office hours

Natalie Town - Senior Communications Officer 
Phone: 03 9433 3111
Email: communications@nillumbik.vic.gov.au

Out of office hours

Natalie Town
Senior Communications Officer 
Phone: 03 9433 3105
Email: natalie.town@nillumbik.vic.gov.au 

Media release mailing list

If you would like to receive Council's media releases, subscribe to our mailing list.

 

 

Back to top