Commonwealth Home Support Programme

The Commonwealth Home Support Programme (CHSP) provides funding for a broad range of entry-level support services to assist older people aged 65 years and over (50 years and over for Aboriginal and Torres Strait Islander people) who have functional limitations (including cognitive), to remain living independently at home and in their community.

CHSP in-home services are managed and delivered by mecwacare. Please note this service was previously managed by Council, however this changed on 1 July 2020 when mecwacare was contracted as the direct service provider.

CHSP services are delivered on a needs basis, with a strong focus on activities that support independence and social connections and take into account each person’s individual goals, preferences and choices.

View frequently asked questions about CHSP(PDF, 415KB)

Social Support Group assists older people to participate in the community life and feel socially included through structured, group-based activities that develop, maintain and support independent living and social interactions. Phone 03 9433 3111 or

Transport provides an affordable door-to-door transport service for people who are elderly, people with a disability or their carers to access the community. See Transport services for details. Phone 03 9433 3723 or email


Referrals must be made through the My Aged Care contact centre. To make a referral contact My Aged Care on 1800 200 422 or

My Aged Care

My Aged Care helps you find the information you need about aged care services

This can be as simple as calling the My Aged Care contact centre on 1800 200 422 or visit the My Aged Care website.

My Aged Care provides you with information about

  • Different types of aged care services
  • Eligibility for services

The contact centre staff will ask questions to determine your needs.  A referral will then be sent to either the Aged Care Assessment Service (ACAS) or to the Regional Assessment Service (RAS)

You will then be contacted to make a time for a trained Home Support Assessor to visit with you to discuss your needs and the services you require

Costs for services

Services are funded by Council and Commonwealth Governments. Fees for services are means tested and are discussed once a referral has been made.

View the CHSP Fee Schedule(PDF, 563KB)