Freedom of information

The Freedom of Information Act 1982 provides you with a general right of access to information held by Council. It also provides you with a right of appeal if you are refused access to documents, or are not satisfied with the action or decision taken by Council in relation to your request.

To request a Council document(s) under the Freedom of Information Act, your request must be in writing, contain sufficient information for the document(s) to be located and be accompanied by the prescribed fee.

Requests should be addressed to the Freedom of Information Officer in person at the Council offices, by email or post:

Nillumbik Shire Council
PO Box 476

You may be requested to provide further information such as an authority to act on behalf of a third party, proof of identification if a request relates to a third party or is regarding the personal, sensitive or health information of a person other than the applicant.

Enquiries relating to Freedom of Information can be made by contacting Council's Freedom of Information Officer by phone 03 9433 3271, or email

Application fee

The application fee is currently $30.60 (as at 1 July 2022). This fee is non-refundable if the requested documents do not exist or are exempt for release.

Other charges which may be applicable

  • search fees
  • supervision charges
  • photocopying charges
  • providing access in a form other than a photocopy.

These additional costs are set out in the Freedom of Information (Access Charges) Regulations 2014.

Refusal or part-refusal of a request

Not all information is automatically available. The Freedom of Information Act allows Council to refuse access to certain documents such as:

  • law enforcement documents
  • confidential matters considered by Council
  • some internal working documents
  • documents covered by legal professional privilege such as legal advice
  • documents containing personal information about other people
  • documents containing 'Commercial in-confidence' information or trade secrets
  • information obtained in confidence