Respond to a request for further information

After your planning permit application is submitted, it is allocated to a member of the Planning Services team for assessment.

The Planner may request further information if there is something missing, or any of the details of the application are unclear.

If further information is required, the Planner will send a request via email to the person listed as the contact on the application.

The email will contain a due date by which you must respond.

Please note: when responding to a request for further information, the requested documentation should be submitted via our online portal at the link below. You should not submit your plans and documents via email.

How to submit further information


Step 1.Gather documentation

The email from the Planner will outline what documentation is missing from your application.

If you are unsure about anything, contact the Planner before submitting.