Objecting to a property valuation

If you have any questions about the value of your property as shown on your rate notice, contact us first to geta clearer understanding of your valuation.

Rating and Valuation staff have the right to be treated with dignity and respect. Threatening or any act of aggressive and/or abusive behaviour will not be tolerated. The valuers are required to provide you with a reasonable opportunity to discuss your objection. If threatening, aggressive or abusive behaviour is demonstrated, your objection may be determined without further discussion. If you are dissatisfied with this outcome, you have the option to make an application to the Victorian Civil and Administrative Tribunal for a review of this decision.

If you would like to submit a formal objection, you will need to lodge your objection via the online portal. 

Note

• You must lodge an objection via the rating valuation objections portal within two months of the issue date of your annual rate notice.
• Even if you object to a valuation, you must still pay your rates by the due date.
• You should provide as much supporting evidence as possible with your objection.

Lodge an objection

After you lodge an objection

A valuer from the Valuer-General's Office will contact you to discuss your concerns and organise a time to inspect your property. Factors including sales of surrounding properties, property data and property condition will be considered by the valuer.

You will be advised of the outcome in writing within two months. Council will advise you in writing of any adjustment.

If you are still unhappy with the valuation

A ratepayer who is not satisfied with the decision of the valuer or the Valuer-General may apply to the Victorian Civil and Administrative Tribunal (VCAT) for review of the result.

Both the Valuer-General and the ratepayer present their case at VCAT and the tribunal will make a final decision based on the evidence presented.