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If you have recently built a property on a previously vacant block, you will need to order a new bin service.
The fee for a new bin service is $255.
You will need to provide a copy of your Occupancy Certificate. If you do not have one, you will need to contact your builder/building surveyor.
Order a new bin service
After you submit the online form, a member of our Customer Service team will call you to process the payment for your new bin service.
Once the payment has been processed, your new bins will be delivered within three business days.
If you have an existing bin service but one or more of your bins has been stolen or gone missing, you can report it to us.
Report missing or stolen bins
If you have an existing bin service and you'd like to get a bigger bin, extra bin or change your collection frequency, you can request a change to your bin service
Change a bin service