How to contact us

Online

 
Did you know that many common Council tasks can be completed online?

Click here to make a payment online, including:
  • Pet registrations
  • Rates payments
  • Parking fines and other infringement payments
  • Business registrations
  • Hiring Council facilities
  • ..and much more

 

Click here to report a problem online, including:
  • Broken/missing bins
  • Dumped rubbish
  • Maintenance requests
  • Illegally parked cars
  • ..and much more

 

Click here to send us a compliment
Click here for information about complaints

Phone

  
Nillumbik Shire Council administration offices 

Call 9433 3111 during business hours

Monday to Friday 
8.30am to 5.00pm

Closed public holidays
   

Nillumbik Operations Centre

Call 9433 3111 during business hours

Monday to Friday 
8.30am to 4.30pm

Closed public holidays
 

Nillumbik Recycling and Recovery Centre

Call 9433 3111 during business hours

Friday, Saturday, Sunday and Monday
8.00am to 4.00pm

Closed Tuesday, Wednesday, Thursday and public holidays
 

National Relay Service

If you are deaf or have a hearing or speech impairment, contact Council using the National Relay Service 

Email

 
Email nillumbik@nillumbik.vic.gov.au

Please note our email service is monitored within business hours. 

We will respond to your email within 10 working days.

Mail

 
Nillumbik Shire Council
PO Box 476
GREENSBOROUGH
VIC 3088

In person

 
Nillumbik Shire Council administration offices 

Civic Drive, Greensborough

Monday to Friday 
8.30am to 5.00pm

Closed public holidays
 

Nillumbik Operations Centre

290-304 Yan Yean Road, Plenty

Monday to Friday 
8.30am to 4.30pm

Closed public holidays
 

Nillumbik Recycling and Recovery Centre

290-304 Yan Yean Road, Plenty

Friday, Saturday, Sunday and Monday
8.00am to 4.00pm

Closed Tuesday, Wednesday, Thursday and public holidays

After hours

 
The after-hours pager service operates from 5.30pm to 8.30am on weekdays, and all day on weekends.

Please only use this service for urgent requests, for example:

  • Contained dog pick-ups 
  • Injured animals or wildlife
  • Uncontained livestock on roads
  • Dog attack
  • Tree fallen across a council road or footpath
  • Council tree fallen on to private property
  • Flooded or blocked road or drain
  • Missing/broken drain pit lid
  • Oil spill or foreign objects on a council road
  • Dead animal on a council road or footpath
  • Council building alarm

Phone 9433 3334 outside of business hours

Media

 
Nillumbik's contact for journalists and the media is Natalie Town, Senior Communications Officer 

During office hours: 9433 3111 or communications@nillumbik.vic.gov.au
Out of office hours: 0439 682 753 or natalie.town@nillumbik.vic.gov.au

If you would like to receive Nillumbik Shire Council's media releases, please subscribe to our mailing list here.