Our Customer Service Desk will be open from 9am to 1pm daily until 23 January. Our call centre is available from 8.30am to 5pm daily, call 9433 3111.
If you have noticed damage to a bus shelter in Nillumbik, you can report it to us online.
If you need to report a matter that requires an immediate response (eg bus shelter at risk of collapse or immediate danger to life and safety), please call us:
Follow the process below to report non-urgent requests such as:
To complete the online form, you will need to provide:
Report damage to a bus shelter
This link will open in a new tab. If you experience a timeout error, please close the tab and try again.
Our Maintenance Team will assess the risk and safety of the bus shelter. Once the assessment has been completed, the team will rectify the issue and monitor for further issues.