If you have noticed a maintenance or safety issue relating to a road in Nillumbik that Council maintains, you can report it to us.
Urgent issues
For urgent issues requiring immediate attention such as:
- tree on road
- oil on road
- other slippery surfaces that may require emergency help
- glass or debris on the road
- damaged or missing signs
- missing marker post or blue road reflector
Call Customer Service on 9433 3111 during business hours or our Emergency After Hours Service on 9433 3334.
Other road issues
Council is responsible for local residential roads. Major or arterial roads are managed by the Victorian Government Transport Victoria.
Transport Victoria roads
Roads that the Victorian Government maintains include:
- Bolton Street/Sherbourne Road/Karingal Drive, Eltham
- Bridge Street Eltham (Main Road to Bolton Street)
- Eltham-Yarra Glen Road Eltham (Main Road) to Christmas Hills
- Fitzsimons Lane
- Heidelberg-Kinglake Road (includes Diamond Creek Road, Main Street, Chute Street, Main Hurstbridge Road, Scott Street, Caledonia Street)
- Kangaroo Ground-St Andrews Road
- Kangaroo Ground-Warrandyte Road
- Kangaroo Ground-Wattle Glen Road
- Kurrak Road Plenty
- Research-Warrandyte Road
- Ryans Road Diamond Creek
- Wattletree Road Eltham
- Yan Yean Road Yarrambat (Diamond Creek Road to Doctors Gully Road)
Transport Victoria is responsible for both maintaining the road and managing traffic on these arterial routes.
For issues on a Victorian Government-managed road, report the issue to VicRoads.
Council roads
Council is responsible for maintaining all public residential roads, including local streets, service, link and collector roads. These are roads with lower volumes of traffic and mostly handle local traffic.
If you're not sure who maintains the road, use the Snap Send Solve app, or call Customer Service.
To report an issue
You can report non-urgent issues on Council roads, such as:
- pot holes
- asphalt repair
- safety barrier maintenance
- road edge breaks or drop-offs
- grading
- line marking
- street sweeping.
Issues with roadworks
If you are concerned with any traffic management or works, initially contact the associated traffic management company who is carrying out the works. If after this you still have concerns, contact Worksafe on 1800 136 089, or call 13 23 60 for emergencies.