Report a road issue

If you have noticed a maintenance or safety issue relating to a road in Nillumbik that Council maintains, you can report it to us.

Urgent road issues

For urgent issues requiring immediate attention such as:

  • tree on road
  • oil on road
  • other slippery surfaces that may require emergency help
  • glass or debris on the road
  • damaged or missing signs
  • missing marker post or blue road reflector

Please call us:

  • business hours - Customer Service on 03 9433 3111
  • after hours - Emergency After Hours Service on 03 9433 3334

Issues with roadworks

If you are concerned with any traffic management or works, please initially contact the associated traffic management company who are carrying out the works. If after this you still have concerns, please contact Worksafe on 1800 136 089, or 13 23 60 for emergencies.

Non-urgent road issues

Follow the process below to report non-urgent road issues such as:

  • pot holes 
  • asphalt repair
  • safety barrier maintenance
  • road edge breaks or drop-offs
  • grading
  • line marking
  • street sweeping

How to report

Online

Step 1.Find out who manages the road

Not all roads are maintained by Council. Find out more about who is responsible for the roads in Nillumbik. 

Step 2.Have the details ready

To lodge the online request you will need to provide:

  • The address or name of the road where the issue is
  • Your details (if you would like to be contacted or check on the progress of the request)
  • The nature of the request and whether it relates to a made (sealed) road or an unmade (unsealed) road

Step 3.Complete the online form

Submit the details via our online portal

Report a road issue >

Traffic light faults

Should be reported to VicRoads, not to Council

Street light faults

Should be reported to AusNet, not to Council.

More information

Learn more about Council's responsibilities and residents' responsibilities in regards to roads and roadsides

Find out more >

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