Annual Report Check how we are performing against our objectives and view a copy of the Annual Report.
Community Vision The Community Vision – Nillumbik 2040 captures the essence of what is most valued about our community and our Shire.
Council Plan and Budget The Council Plan plays a key role in setting the strategic direction of Council for the four-year Council term. The Budget outlines the financial resources needed to implement the key priorities from the Council Plan.
Health and Wellbeing Plan The Nillumbik Health and Wellbeing Plan 2021-2025 outlines our commitment to address health and wellbeing priorities and reduce inequalities.
Customer First Strategy Nillumbik Shire Council exists to serve our community and our customers. This strategy ensures that providing a great customer experience continues to be a key focus for Council.
Customer service Complaint Handling Policy(PDF, 300KB)Customer First Strategy 2023-2026(PDF, 1MB)Read about our Customer First Strategy
Governance and public transparency View the policies and procedures relating to good governance and transparency. Advisory Committee Policy 2024(PDF, 532KB)Governance Rule - Decision Making Policy 2020(PDF, 789KB)Governance Rule - Election of the Mayor and Deputy Mayor 2020(PDF, 423KB)Governance Rule - Election Period Policy 2024(PDF, 677KB)Governance-Rule - Meeting Procedures 2023(PDF, 776KB)Governance Rule - Procedure for Disclosure of Conflict of Interests 2020(PDF, 554KB)Information Privacy Policy 2021(PDF, 631KB)Model Councillor Code of ConductPre-Election Commitment Communication Protocols(PDF, 602KB)Public Interest Disclosures Procedure 2020(PDF, 906KB)Public Transparency Policy 2020(PDF, 515KB)Find out more about governance and public transparency in Nillumbik
Early years, preschool and family services View strategies, policies and plans relating to early years, preschool, family services and child safety including our Early Year Infrastructure Plan, Child Safety and Wellbeing Policy and Preschool Priority of Access guidelines. Child Safety and Wellbeing Policy(PDF, 3MB)Early Years Infrastructure Plan 2020-2026(PDF, 819KB)Gender Equity in Early Years Services - Sample Policy 2021(PDF, 2MB)NSC-Priority-of-Access-and-Offer-Policy-Guidelines_Mar25.pdf(PDF, 652KB)View policies related to our PlayhousesFind out more about services for families in Nillumbik
Emergency management (including bushfires) View strategies, policies and plans relating to emergency management in Nillumbik, including our Emergency Management Plan, Bushfire Mitigation Strategy, Fire Management Plan and more. Municipal Emergency Management Plan 2023-2026(PDF, 2MB)Electrical Line Management Plan 2025-2026(PDF, 5MB)Heatwave Strategy (Extreme Heat Plan)(PDF, 819KB)Municipal Fire Management Plan 2023-2026(PDF, 4MB)Municipal Relief and Recovery Plan(PDF, 996KB)Municipal Storm and Flood Emergency Management Plan(PDF, 27MB)Find out more about fire, flood and emergencies in Nillumbik
Financial hardship Nillumbik Shire Council recognises that some ratepayers may from time to time experience financial difficulty which may impact their ability to pay rates and associated charges. Debt Management and Hardship Policy - July 2025(PDF, 1022KB)Find out more about rates assistance
Communications, engagement and advocacy Nillumbik Shire Council is committed to place our community at the centre of everything we do. Read our strategies and policies that provide a robust framework to guide Council's connection to community and advocating in the region. Advocacy Priorities 2022(PDF, 4MB)Communications Strategy 2022-2025(PDF, 919KB)Communications Strategy 2022-2025 (Accessible Word version)(DOCX, 4MB)Communications Strategy 2022-2025 Easy Read(PDF, 5MB)Community Engagement Policy 2021(PDF, 774KB)
Annual report The annual report details the operations and performance of Nillumbik Shire Council each financial year. Annual Report 2023-2024(PDF, 10MB)Annual Report 2022-2023(PDF, 9MB)Annual Report 2021-2022(PDF, 8MB)Annual Report 2020-2021(PDF, 9MB)Annual Report 2019-2020(PDF, 6MB)Annual Report 2018-2019(PDF, 7MB)Annual Report 2017-2018(PDF, 6MB)Annual Report 2016-2017(PDF, 4MB)Annual Report 2015-2016(PDF, 7MB)Annual Report 2014-2015(PDF, 9MB)Find out more about Nillumbik's annual report
Pets and animals Domestic Animal Management Plan 2021-2025(PDF, 10MB)Equine Strategy 2020(PDF, 3MB)Find out more about pets and animals in Nillumbik
Strategic and township planning Diamond Creek Activity Centre Structure Plan 2020(PDF, 29MB)Eltham Lower Park Masterplan 2008(PDF, 9MB)Eltham Major Activity Centre Structure Plan 2020(PDF, 14MB)Green Wedge Management Plan 2019(PDF, 4MB)Heritage Strategy 2011(PDF, 35MB)Nillumbik Shire Council Neighbourhood Character Strategy December 2023(PDF, 30MB)Wattle Glen Public Realm Framework August 2024.pdf(PDF, 55MB)Find out more about planning for Nillumbik's future