Report a problem

You can let us know about an issue or problem using our online portal.

Please note that after you submit a request or report, you may be contacted as part of our customer feedback survey. If you wish to opt out, let us know.

Select the relevant topic:

Report an urgent issue

For urgent issues requiring immediate attention such as a blocked road/drain, tree fallen across a council road or footpath, Council tree fallen on to private property, please call us:

  • During business hours - Customer Service on 9433 3111

  • Outside business hours - Emergency After Hours Service on 9433 3334